1. Where are SOL products sourced from?
All our products are thoughtfully sourced from trusted farms across Iran, handpicked for their exceptional quality and flavour.

2. Are SOL dates organic or naturally grown?
Yes, all our dates are grown using traditional, chemical-free practices, staying true to the natural methods passed down through generations.

3. How should I store dates and dry fruits once opened?
We recommend storing them in an airtight container in a cool, dry place. For longer shelf life, refrigeration is ideal.

4. Do your products contain any added sugar or preservatives?
None of our dates or dry fruits contain added sugars or artificial preservatives. They are 100% natural — just the way nature intended.

5. What is the shelf life of your products?
Our dates and dry fruits typically have a shelf life of 8–12 months subject to proper storage conditions. Please refer to individual product packaging for exact details.

6. Do you offer gift packaging or bulk orders for events?
Yes! We offer beautifully curated gift boxes and bulk orders for weddings, festive occasions, and corporate gifting. Reach out to us for custom solutions.

7. Where do you deliver?
We currently deliver across India. For international orders, please contact our team directly.

8. How long does shipping take?
Orders are usually dispatched within 24–48 hours and delivered within 4-6 business days depending on your location.

9. Can I return or exchange a product?
Due to the perishable nature of our products, we do not accept returns. However, if there’s any issue with your order, please contact us within 12 hours of delivery and we will try to assist you in the best way possible.

10. How do I track my order?
Once your order is placed, you’ll receive a confirmation email and SMS with a tracking link.